Data Access for 2022
Wits is providing students with data to access services required for their online learning requirements. This will be available via their preferred service provider from this list: CellC, MTN, Telkom, and Vodacom. The data offering has a maximum data usage of 20 Gb per month anytime data and 20 Gb night time data via one service provider only.
To make use of these services, each student must ensure they have filled in the “Maintain Mobile Data Number” form on https://self-service.wits.ac.za and provide the Cell Number on which they would like the data provided. Data is allocated once a month, using the number saved on the portal on the morning of the first Tuesday of the month. Students should allow four to five working days thereafter for the data to load.
Each student will also need to install and use the Wits DataBundle VPN (mobileconnect.wits.ac.za). For more details about how to install and run the DataBundle VPN students should consult the How to Guides below.
The DataBundle VPN makes it possible for students to visit links approved by Wits. For the full list of approved Wits links click here. If the site required for learning at Wits is not listed, please consult with the course Lecturer. The list contains the two types of links: ones that are free to use and won’t consume data (zero-rated); and ones that will consume data from the bundle provided. To visit links that are not on the approved list, the student would need to have personal data available and switch off the VPN before accessing the link.
We also encourage each student to consult with their service provider on how to monitor data usage and to use this data wisely.
We are aware that some Vodacom / CellC subscribers are experiencing problems connecting to ulwazi. Ulwazi is best accessed using a 4G data connection.
Checking Network Coverage for your Residential Area
Check the network coverage and connectivity in your residential area, by clicking on the preferred Mobile Network Operator’s (MNO’s) coverage map link below:
Download and install the CISCO AnyConnect Mobile Client VPN app on your device.
Data Provisioning Timeline for 2022
Kindly familiarise yourself with the cut-off dates for monthly data requests and the expected timeline in which you may receive your monthly data. You may access the timeline here.
Please note: For the month of January, data requests will only be considered for students who will be writing supplementary/deferred assessments, or for students from the Faculty of Health Sciences who commence with their academic activities during the January period. If you qualify as per the criteria above, please complete the google form with your requestor details here. The closing date for this data request will be on 02 January 2022.
Got more questions or experiencing problems?
Any queries or requests for assistance should be emailed to DataHelp@wits.ac.za.