MyWits is the student portal that gives you easy, convenient access to the information you need as a Wits student.
The Wits ICT Service Desk is the central point of contact between the student user and Wits ICT.
Call the Wits ICT Service Desk if you have problems accessing your email, using the internet or standard software programs. The Wits ICT Service Desk also offers configuration support to students.
Find out how to register your student email and configure your mobile device here.
If the Wits ICT Service Desk cannot help you with advice over the telephone, kindly visit the walk-in call center where we can log a call for you and assist further.
If your computer is a personal device, please ensure your computer is adequately protected with an antivirus software, which is patched up to date. You are also responsible for ensuring the adequate backing up of your own data prior to Wits providing you with configuration support
Wits ICT Service Desk
Tel: 011 717 1717
- Log your own call on our portal: https://witshelp-ism.saasiteu.com/Default.aspx
- Reset your password at anytime: https://passwordreset.wits.ac.za/default.aspx
- Register your new or existing mobile device at: https://mydevice.wits.ac.za
- Alternatively download the mobile application to log tickets. Please use this guide for download instructions.