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Certificate in Postal Policy and Regulation for the Digital Era

This course offers insight into the operation, policy and regulation of the postal sector. The course was specifically requested by the regional regulatory association, the Communications Regulators' Association of Southern Africa (CRASA), an organisation of 13 member regulators. The content is relevant to all Pan African Postal Union (PAPU) member countries. 

The course covers the principles and parameters governing the sector, the transition to digital, and global trends in postal policy and regulation. It reviews the specifics of the range of policy and regulatory choices available: (1) to policymakers and regulators responsible for the postal sector; and (2) to regulatory sections of postal operators.

The course is designed within an overarching framework of technological convergence and digital transformation of economic sectors, including the postal sector. 

Course level
This course is aligned to NQF Level 6 in the South African National Qualifications Framework.
(Note: According to the requirements of the South African Council on Higher Education (CHE), short courses are not accredited at NQF levels. However, the LINK Centre aligns each of its courses to a particular NQF level -- as a means to guide the course's level of difficulty and level of assessment.)

Course aims

  • To enable participants to understand the leading trends in digital innovation and the implications relevant to the postal sector with reference to policy making, regulation, and operations
  • To advance the interdisciplinary knowledge and skills of participants to shape the transformation of the postal sector
  • To examine the leading perspectives on transitions in the postal sector, and assess the postal policy and regulatory dimensions associated with digital evolution
  • To analyse and assess the transformative effects of digital innovation in the postal sector

Course outcomes
Upon successful completion of the course, the participant will be able to:

  • discuss the evolution of the postal sector and postal services markets;
  • describe the global and regional trends occurring in the postal sector;
  • identify the main drivers, innovations and technologies enabling the transition to a digital future;
  • debate and formulate specific ideas pertaining to the future policy and regulation of the postal sector in the context of the digital era; and
  • assess the implications of specific choices in postal policy and regulation in the context of transition to digital economies and information-based societies.

Course content

  • Transitioning to digital economies in Africa, across multiple sectors including the postal sector
  • Global trends in postal policy and regulatory reform
  • International, SADC and country level policy and legal frameworks for postal sector regulation in the context of digital economies
  • Regulating the postal sector, including regulatory practice, universal access and service, cyber security and regulatory harmonisation

Course Administrator
Nokhanyo Yolwa, Short Course and Degree Coordinator, LINK Centre,, tel: +27-71-939-8867 

Course Convenors
Dr. Luci Abrahams, Director, LINK Centre,, cc:
Brian Mwansa, Head: Postal Services, CRASA,

​​2024 course delivery mode
To be announced.

2024 course dates
To be announced.

2024 course fee
To be announced.

To apply to be registered in the 2024 offering of this course, please complete and submit this online form.