COVID-19 Update 24: How to access your data
- Wits University
ACCESS TO DATA – MTN and VODACOM
Yesterday we informed you that the University had signed a contract with MTN to provide 30 gigabytes of data (10GB Anytime and 20GB Night Express) at no cost to you (Wits students) for one month, to kick-start your online learning journey.
We are pleased to let you know that Vodacom came on board this morning with an equivalent offer and will provide details on this in the course of the next 48 hours.
MTN is in the process of verifying information and will be activating the data before Monday morning. Please access the attached information for MTN users to see how to check balances.
If you are using an alternative service provider you may wish to purchase a sim card and then get yourself on to either the MTN or Vodacom network. Please bear in mind that you would then need to update your cell number on the self-service portal. Your new number will only be relayed to MTN and Vodacom on Monday.
It is imperative for your mobile number to be updated on the student self-service portal if you wish to make use of this service.
Please note that this offer runs for one month from 20 April 2020, so please use the data responsibly for educational and learning purposes.
Should you encounter any problems – please contact the service provider in the first instance and then the University via firstname.lastname@example.org or log a query via https://witshelp-ism.saasiteu.com on Monday.
SENIOR EXECUTIVE TEAM
18 APRIL 2020