- To be a united empowered team to formulate the best practice for our Financial Aid and Scholarships Office.
- To provide a quality and professional service to all our stakeholders.
- Be a respected office for good service and delivery.
- To be a friendly and approachable office.
- To have clear explicit policies and procedures that are effectively communicated to all stakeholders.
- To allocate and administer funds efficiently by utilising our systems as well as our trained and empowered staff
To have clear explicit policies and procedures that are effectively communicated to all stakeholders and to efficiently administer and allocate funds on behalf of stakeholders.